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Taylor Swift says she's 'devastated' after fan dies before Brazil concert: 'I feel this loss deeply'

“I can’t even tell you how devastated I am by this," Swift said.

Taylor Swift is paying homage to one of her fans who died right before her latest Eras Tour concert.

On Nov. 17, Swift took to her Instagram Stories to share a sweet handwritten note she penned about the loss.

"I can't believe I'm writing these words but it is with a shattered heart that I say we lost a fan earlier tonight before my show," she said. "I can't even tell you how devastated I am by this. There's very little information I have other than the fact that she was so incredibly beautiful and far too young."

"I'm not going to be able to speak about this from stage because I feel overwhelmed by grief when I even try to talk about it," Swift continued. "I want to say now I feel this loss deeply and my broken heart goes out to her family and friends. This is the last thing I ever thought would happen when we decided to bring this tour to Brazil."

Taylor Swift
Taylor Swift pens a touching message as she mourns the loss of a fan in Rio de Janeiro.@taylorswift / Instagram

A few hours after Swift's post went live, Time4Fun, the organizer of the concert, took to Instagram to identify the deceased fan as Ana Clara Benevides Machado.

“Last night, Ana Clara felt unwell and was promptly attended to by the team of firefighters and paramedics, being taken to the medical center at the Nilton Santos Stadium for first aid protocol,” the organizer said in a statement, translated by NBC News.

“Given the situation, the medical team chose to transfer her to Salgado Filho Hospital, where, after almost an hour of emergency care, she unfortunately died. To the family and friends of Ana Clara Benevides Machado, our sincere condolences,” statement read.

On Nov. 17, Swift performed in Rio de Janeiro. In a video taken by Phoebe Punter, a fan at the concert, and shared with, fans in the crowd are heard asking for water.

After Swift heard their chant, she then asked someone to bring them a cool beverage.

“Sorry, it’s just it’s very hot, so if somebody says they need water when it’s this hot, they really need it,” she said on stage.

Although Swift confirmed the passing of her fan, it remains unclear if the fan died of heat exhaustion. According to the Accuweather report for Nov. 17, Rio de Janeiro had a high of 99 degrees Fahrenheit and a low of 80 degrees. Meanwhile, its Nov. 18 forecast shows a high of 105 degrees Fahrenheit.

In response to the passing of the fan, Rio de Janeiro Mayor Eduardo Paes issued a statement on X, formerly known as Twitter, saying that the “loss of a young woman’s life ... is unacceptable."

“Obviously, we are still finding out more details about the circumstances of what happened. In any case, I have already ordered the municipality’s Executive Chief of Operations to demand action with the production of the show,” Paes said in the translated statement.

Paes noted that the municipality is now demanding that the show’s production company provide more water distribution points at the concert, as well as providing more ambulances, brigades and more to make sure fans are safe.

At this time is is unknown if Swift’s scheduled Saturday and Sunday shows in Rio will be rescheduled because of heat concerns.